Q&A

Your experience is our focus. That's why we've collected the most frequently asked questions so you know exactly what to expect when you visit our salon.

By appointment only, all for you

We only receive you by appointment, so that your treatment gets all the attention undisturbed. As soon as you book your moment, the salon is in the right mood and the focus is entirely on you.

Cancellation policy

Each appointment has been specially scheduled for you. Can't you come anyway? Please let us know at least 24 hours in advance. This way, someone else can take your place and the balance in our salon remains relaxed and smooth.
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Q&A

What is a Lash Lift Filler?
A Lash Lift Filler is a premium lash lift that lifts your natural lashes from the root. At the same time, they are cared for and nourished with a special filler that provides more strength and a fuller appearance. The result: intensely curled, healthy and longer lashes that stay beautiful for up to 6 to 8 weeks.
What's the difference between Lash Lift Filler & Lash Lift Pro Max?
Lash Lift Filler: a complete treatment where your lashes are lifted, nourished and possibly colored.
Lash Lift Pro Max: a more extensive version with a more intense lift, extra care and often tinting or lifting the lower lashes. The result is even stronger and longer lasting.
What is the difference between the different Eyelash Extension Sets?
Classic Set: one extension per natural eyelash, for a natural, elegant look.
Hybrid Set: a mix of classic and volume, making your lashes look fuller and more striking, but still remain subtle.
Volume or Brazilian Volume Set: multiple ultra-thin extensions per natural eyelash, providing a very full, glamorous and fluffy look.
When do you book a new set of eyelash extensions?
You can book a new set once most of the extensions have fallen out or when the look is no longer even. On average, this is after 3 to 4 weeks, depending on your natural lash growth and how carefully you maintain the extensions.
When should you book an infill (refill)?
Schedule an infill every 2 to 3 weeks to keep your lashes looking full and flawless—without the need for a complete new set.
What is a Brow Lamination?
Brow Lamination gently sets your brows into the perfect shape, giving them a fuller, sleeker, and more balanced look. Often combined with shaping and tinting, it creates a beautifully refined finish.
What is the difference between epilation, brow mapping & brow reconstruction?
Epilation: removing excess hair (e.g., with wax) to refine the shape of your eyebrows.
Brow Mapping: precisely measuring and outlining the ideal eyebrow shape, tailored to your face.
Brow Reconstruction: restoring or enhancing eyebrows that are thin, grow unevenly, or are damaged — for example, with special techniques, styling, or henna.
How long does a Lash Lift result remain visible?
The results last around 6 to 8 weeks, depending on your natural lash cycle and how well you care for them.
How do I care for my lashes and eyebrows after a treatment?
1. Avoid water, steam and makeup on the treated area for the first 24 hours.
2. Do not use oily products for extensions.
3. Comb your lashes carefully and preferably sleep on a silk pillowcase.
4. Always follow your stylist's care tips for the best results.
Do I need an allergy test (Patch test)?
For treatments with colors or products that come into contact with the skin or eyes, we recommend a patch test 48 hours in advance. This way, you can be sure that you are not reacting sensitively.
Are the products you use safe and animal-friendly?
Yes, at Suite ma Jolie, we work with carefully selected, vegan and cruelty-free products that are safe for skin and hair.